We love our customers! We want to make it as easy as possible for you if things aren't working out with your new pillow! If the issue is discomfort, it can usually be resolved with a taller or shorter pillow, depending on the issue. If you find that you need a different height, or if your pillow was damaged during shipping, we can help with an exchange. If the pillow just isn't for you, we can help with a refund. Please contact our team at firstname.lastname@example.org with any questions. We would love to help you!
- You may request an exchange or a refund within 60 days of your initial purchase
- Returns and exchanges are available within the 48 contiguous United States of America
- Any additional shipping charges will be non-refundable
- Due to the high costs of shipping, all purchases are considered final for orders shipped outside of the 48 contiguous United States
- Click here to begin the exchange/return process and to receive additional instructions